Telecom Savings and Telecom Expense Management (TEM) Quotes by Experts
Telecom Expense Management (TEM) industry analysts and experts hold strong opinions on how to save money on and manage telecom expenses. Learn their thoughts and recommendations in this section.
"Enterprises that are not auditing their telecommunications invoices are forfeiting an extra 10% or more of their network services spending to the network service providers (NSPs). Historical audits recover overpayment, identify stranded assets and increase budget efficiency."
Historical Telecom Audit Is Still a Valuable Function
Al Cullen
Al Cullen, Gartner
"[Telecom Expense Management] is not something that everybody is doing, but it's something that everybody should be doing. The challenge is choosing the right provider, based on your needs."
Cost Controls
Ralph Rodriguez, Aberdeen Group
"Businesses may want to use telecom expense management services to analyze expenses and get the best deal, and also root out problems such as 'zero usage phones' that are no longer used but are still accruing monthly charges. That could save an organization anywhere from 10% to 35% on its telecom costs."
Cost Cutting Trend May Hit IT Industry Like a Thunderbolt
Phillip Redman, Gartner
"The carrier billing systems are just a mess, and it has only gotten worse with consolidation."
Roping Telecom Chaos
Kathleen Adams, Gartner
"An average of 7 to 12 percent of telecom service charges are in error."
Unchecked Expense
Aberdeen Group