Telecom Expense Management (TEM) Savings Tips

Business & IT managers responsible for their companies' telecom spend and industry analysts and experts share their guidance and experience on how best to save on telecom spending.

Unchecked Expense

An example-filled look at how companies seek external help to reduce telecom spend. Highly recommended. From the Resource: "While the perception is that most telecom expense savings come from ferreting out errors on bills, the reality is that even bigger savings can be realized through more rigorous management of telecom use. Some of the biggest opportunities lie in standardizing contract management across the organization, improving telecom inventory management, and employing technologies that can help employees better track wireless use."

Dave Zielinski, TwinCities Business

Innovation and Transformation Through Radical Cost Cutting

A rich, informative look into IT cost-reduction strategies including specific references to telecom and Telecom Expense Management. Highly Recommended. Also, be sure to view the speakers notes (Notes Page view) for additional context and content.

Mark Raskino, Gartner

Roping Telecom Chaos

A look at the importance and value of taking control of a company's telecom infrastructure and spend. Includes several expert quotes. From the Resource: "When Craig Haught signed on as VP and CIO for lithographic equipment manufacturer Cymer in June 2006, he learned the nasty truth about telecom: No one was really in charge. There was no strategy in place to ensure that costs were controlled, that inventory was managed and-perhaps most critically for the CIO-no way that IT could develop and deploy effective strategies involving telecommunications."

Galen Gruman, CIO

How To Reduce Expenses And Improve Capital

A helpful look at the basics of how small businesses can save significant money on telecom spend, including seven quick-hit ways to begin saving: "1) Pay your bills on time. Late-payment charges add up fast! 2) Locate phone numbers on the Internet instead of incurring directory assistance charges. 3) Freeze your local and long-distance choices to prevent slamming to another vendor. 4) Block third-party billers from cramming unwanted charges onto your bills. 5) Block collect, third-party and 900-number calls. 6) Review wireless bills for unauthorized downloads. 7) If your business is a tax-exempt entity, make sure it is not inappropriately charged taxes."

Janice Baugh, BTU Consultants

Best Practices in IT Cost Management

As part of this blunt presentation, Telecom Expense Management is presented as one of the top 25 IT cost containment techniques.

Barb Gomolski, Gartner

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