Wireless/Mobile Expense Savings Tips

Business & IT managers responsible for their companies' telecom spend and industry analysts show how best to save on wireless and telecom service spending.

IT Infrastructure & Operations Leaders Key Initiatives: Mobile and Remote Working

A data-rich look into how IT Managers should plan for and manage mobile and remote workforces including: "What are the key challenges in providing and managing smartphones in the enterprise? Will the deskphone be replaced by the mobile phone in the enterprise and when? How will the mobile wireless network evolution to broadband take place and what should enterprises do?" Highly recommended.

Phillip Redman, Gartner

Cost Controls

A quick look into telecom cost controls, including the opportunity to save through wireless expense management (WEM). From the Resource: "WEM is also growing in demand. With the proliferation of cell phones, smartphones, PDAs, pagers and other devices, organizations are facing a growing management challenge and rising costs. Aberdeen's research shows that only 16 percent of companies had a wireless expense management solution in place (in 2006), but now 60 percent of the companies surveyed by the firm worldwide either have a WEM solution or plan to implement one. 'This general trend mirrors the adoption of wireless devices, since 82 percent of companies show an increase in wireless devices over the last two years,' [Aberdeen Group Analyst Ralph] Rodriguez says. 'It's not something that everybody is doing, but it's something that everybody should be doing. The challenge is choosing the right [TEM or WEM] provider, based on your needs.'"

Ralph Rodriguez, Aberdeen Group

Trouble Ahead: Most Companies Don't Have A Mobile Device Management Plan

A valuable look at the importance of having a strategy in place for mobile device management. Contains several user examples and survey data points. From the Resource: "Not only have most organizations in InformationWeek's recent survey of 307 business technology managers not adopted mobile device management strategies, most of them--52%--don't even have plans to buy or implement tools that would help them corral proliferating wireless devices. IT leaders need to get ahead of this issue. Mobile device management will become a must-have capability for most IT departments over the next few years--and we think it's closer to two than five."

Richard Martin, InformationWeek

Wireless TEM: Why Managing Mobile Phones Is Different

A detailed look at how wireless telecom expenses are increasingly becoming an important component of a Telecom Expense Management project. The Resource contains a valuable table comparing wireless and wireline TEM issues. Highly recommended.

Robert Lee Harris, No Jitter

A Guide for Creating a Corporate Mobility Policy

A high-value Resource covering major considerations relating to wireless device deployment, expense and usage. Highly recommended. Key questions to ask (and answer) related to a mobile device policy from the Resource: "1) Should your company procure and manage mobile devices? If so, who gets which type? 2) How will you enforce security policies and protect corporate data-especially when employees are allowed to purchase their own mobile devices? What risks is the company willing to take? 3) What level of support will you provide for different types of mobile devices? 4) How will you handle requests for exceptions to mobile device policies? 5) How will you maintain visibility and control over what data is on different mobile devices, especially as employees leave the company?"

Nokia

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